Video Resources

Explore our library of video resources and related training material below. Please get in touch with us should you be looking for something specific.

customer connect campaign

CPL CX Training

Why your company needs a Voice of the Customer Programme

Do your employees look like this? If not, it's definitely time for CX training...

Convert your staff to become your brand champions

Customer service training that truely changes your team (head, heart, hands)

Focus Groups that works: Customer Co-designing

Explore Mystery Shopping from a CX viewpoint